Privacy Policy

Introduction / Overview

Iron Strength Solutions, LLC ("Iron Strength Solutions," "we," "us," or "our") is a structural steel advisory consultancy providing estimating support, field risk review, constructability review, and crane and lift access planning services to general contractors, steel erectors, fabricators, and owners and developers.

This Privacy Policy describes how we collect, use, and protect information obtained through our website at www.ironstrengthsolutions.com (the "Site") and through the professional services we provide. It applies to all visitors, clients, and prospective clients who interact with us online or through our contact channels.

By using our Site or contacting us, you acknowledge that you have read and understood this Privacy Policy.

Effective Date: June 2026

Information We Collect

We collect limited information necessary to respond to inquiries and provide our professional services. The categories of information we may collect include:

Information You Provide Directly

When you contact us through our website contact form, by email, or by phone, we may collect:

• Your name
• Company or organization name
• Email address
• Phone number
• The content of your message or inquiry

We do not collect or store payment card data, bank account information, or any other financial information through our website. Any billing or invoicing matters are handled separately through secure channels.

Usage and Analytics Data

When you visit our Site, we may automatically collect certain technical information, including:

• Pages visited and time spent on pages
• Browser type and version
• Device type and operating system
• Referring website or URL
• General geographic location (city or region level, based on IP address)
• Date and time of your visit

This data is collected in aggregate and is used solely to understand how our Site is being used and to improve its functionality and content. We do not use this data to identify individual visitors.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to inquiries: To reply to messages submitted through our contact form or sent to us directly by email or phone.
• Providing services: To fulfill the advisory and consulting services we have been engaged to perform, including coordinating project details and communicating with clients and project stakeholders.
• Business communications: To follow up on proposals, contracts, project updates, or other matters related to an active or prospective engagement.
• Improving our website: To analyze usage patterns and make improvements to Site content, structure, and performance.
• Legal compliance: To comply with applicable laws, regulations, or valid legal process.

We do not use your personal information for unsolicited marketing, and we do not sell your data to third parties.

Data Sharing

Iron Strength Solutions, LLC does not sell, rent, or trade personal information to outside parties. We may share information in the following limited circumstances:

• Service providers: We may engage trusted third-party vendors (such as website hosting providers, email platforms, or project management tools) who assist us in operating our Site or conducting our business. These vendors are permitted to access information only as necessary to perform their services and are required to maintain its confidentiality.
• Legal obligations: We may disclose information when required by law, court order, or other governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of Iron Strength Solutions, its clients, or others.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, client information may be transferred as part of that transaction, subject to equivalent privacy protections.

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Cookies & Tracking

Our Site may use cookies and similar tracking technologies to support basic site functionality and improve the user experience. Cookies are small text files stored on your device by your web browser.

We use cookies for the following limited purposes:

• Functional cookies: To enable core features of the Site, such as remembering your preferences or navigating between pages.
• Analytics cookies: To collect aggregate, anonymized data about how visitors use our Site (e.g., which pages are visited most frequently). This helps us improve the Site's content and usability.

We do not use advertising cookies, ad-targeting cookies, or cross-site tracking technologies. We do not serve third-party advertisements on our Site, and we do not participate in behavioral advertising networks.

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain features of the Site, but will not prevent you from accessing our content or contacting us.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law.

• Inquiry data (contact form submissions, emails, and related correspondence) is retained for up to three (3) years from the date of last contact, unless an active engagement or legal obligation requires a longer retention period.
• Active client records are retained for the duration of the engagement and for a reasonable period afterward, generally up to seven (7) years, to support warranty matters, legal compliance, and professional liability requirements common in the construction and engineering advisory industry.
• Analytics data is retained in aggregate form and does not personally identify individual visitors.

When personal information is no longer needed, we dispose of it securely. You may also request deletion of your data at any time (see "Your Rights" below).

Your Rights

Depending on your location, you may have certain rights regarding your personal information. Iron Strength Solutions, LLC respects these rights and will respond to valid requests in a timely manner.

You may have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to any legal or contractual retention obligations.
• Restriction: Request that we limit how we use your personal information in certain circumstances.
• Portability: Request that we provide your personal information in a commonly used, machine-readable format where technically feasible.
• Objection: Object to the processing of your personal information for certain purposes.

To exercise any of these rights, please contact us at andrea@ironstrengthsolutions.com. We will respond to your request within a reasonable timeframe, and no later than as required by applicable law. We may need to verify your identity before processing your request.

We will not discriminate against you for exercising your privacy rights.

Children's Privacy

Our Site and services are intended exclusively for business and professional use. Our Site is not directed at children under the age of 13, and we do not knowingly collect personal information from anyone under 13 years of age.

If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete that information. If you believe we may have collected information from a child under 13, please contact us at andrea@ironstrengthsolutions.com.

Third-Party Links

Our Site may contain links to external websites, including the websites of industry organizations, project partners, or other professional resources. These links are provided for convenience and informational purposes only.

Iron Strength Solutions, LLC does not control the content or privacy practices of third-party websites and is not responsible for their privacy policies or data handling. We encourage you to review the privacy policy of any third-party site you visit before providing personal information.

The presence of a link on our Site does not constitute an endorsement of that third party or its website.

Iron Strength Solutions, LLC — Messaging Terms and Conditions

The following terms apply to SMS and text message communications between Iron Strength Solutions, LLC and individuals who have opted in to receive messages from us:

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.
2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at andrea@ironstrengthsolutions.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Legal Disclaimer / Limitation of Liability

Iron Strength Solutions, LLC provides structural steel advisory services — including estimating support, field risk review, constructability review, and crane and lift access planning — for informational and advisory purposes only. Our services are intended to support the professional judgment of our clients and their project teams; they do not constitute engineering design, stamped drawings, or certified structural analysis unless explicitly stated in a written agreement.

Client Responsibility: The client is solely responsible for final project decisions, including the implementation, execution, and verification of any recommendations or information provided by Iron Strength Solutions, LLC. Our advisory input is one input among many that clients and their licensed professionals should consider. Clients are expected to independently verify information and engage appropriately licensed engineers, contractors, and other professionals as required by law or project scope.

Limitation of Liability: To the fullest extent permitted by applicable law, Iron Strength Solutions, LLC, its members, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

• The use of, or reliance upon, information or recommendations provided through our services or website;
• Decisions made or actions taken based on our advisory input;
• Errors, omissions, or inaccuracies in project data provided to us by the client or third parties;
• Any interruption, delay, or failure of our website or communications;
• Any other matter relating to our services, except to the extent such liability arises from our gross negligence or willful misconduct.

Our total liability for any claim arising out of or related to our services shall not exceed the total fees paid to Iron Strength Solutions, LLC for the specific engagement giving rise to the claim.

Nothing in this disclaimer limits any rights you may have under applicable consumer protection or professional liability law that cannot be excluded by contract.

Changes to This Policy

Iron Strength Solutions, LLC reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Effective Date" at the top of this page.

We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our Site or services following the posting of any changes constitutes your acceptance of the revised policy.

For material changes that affect how we handle personal information you have already provided, we will make reasonable efforts to notify you directly.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Iron Strength Solutions, LLC
Office: (877) 337-8768
Mobile: (815) 693-0950
Privacy Contact: Andrea
Email: andrea@ironstrengthsolutions.com
General Inquiries: info@ironstrengthsolutions.com
Website: www.ironstrengthsolutions.com

We will make every effort to respond to privacy-related inquiries promptly and to resolve any concerns in good faith.